Running a successful construction company requires skilled job-site supervision. Construction management training programs provide managers with the skills they need to deliver, promoting safer and more productive workplaces with lower turnover.
But it's essential to take a clear-eyed look at your program and ask: How do we measure success? What are our performance goals for managers, and how does our training help each construction supervisor meet them?
A key performance indicator (KPI) distills your performance goals for managers into small, easy-to-measure units. For example, a salesperson might be evaluated by their sales, or a freight driver by the number of deliveries they make in a week. These metrics help organizations gauge their progress and connect long-term strategic goals to success in routine operations.
All KPIs for construction supervisors (and, by extension, KPIs for construction management training) should have three traits in common:
Choosing good KPIs and performance goals for managers can feel somewhat tricky. A construction supervisor's soft skills, for example, are critically important supervisor's soft skills, for example, are critically important but hard to quantify. Worker productivity is largely, but not entirely, within a manager's control.
But the effort is usually worthwhile. Choosing a few KPIs—and teaching your leaders to focus on them while managing others—can make running a successful construction company much more straightforward.
As a leader, each construction supervisor should motivate employees by providing clear expectations and quality mentorship. As experts in their field, they should spot opportunities to reduce costs, chiefly by increasing productivity, reducing turnover, and making errors less common.
To determine if your construction management training program is developing the leadership talent you need, we recommend two categories of KPIs: those concerning employee satisfaction/performance, and those that concern success on the job site.
Motivating and retaining employees are essential performance goals for managers. A few KPIs can help you decide if your construction supervisor is succeeding:
Construction supervisors with the right skills can boost direct reports' productivity, safety, and precision. These improvements, in turn, should lead to higher quality projects with reduced overall costs. Consider evaluating the success of your managers and management training program with these KPIs:
The KPIs we've shared can help you evaluate the performance of construction supervisors and decide if your construction management training program is delivering the results you need.
Most of your chosen goals and indicators should be quantifiable and easily measured. But remember that no set of KPIs will paint a perfect, complete picture of your management team's efforts. Qualitative information—observations, customer stories, and so on—have a place, too. And don't be afraid to do a little meta-analysis: Periodically review the KPIs you've chosen to see if there is a connection between your indicators and your firm's overall success.
And if you're not seeing the progress you'd expect, turn to the experts: AEU LEAD provides organizations with actionable, measurable insights that make running a successful construction company easier. You can learn more about our world-class construction management training programs by exploring our services or reaching out.