Infographic: 5 Simple Steps to Avoid Miscommunication
Apr 27, 2020
- Joe White, Director, AEU LEAD
We’ve all experienced the consequences of poor or ineffective communications. We’ve caused them, witnessed them, and been impacted by them. A source of frustration, anxiety, and ultimately failure, miscommunications are completely avoidable because they occur when people take shortcuts as they relay information.
More than ever, the communication tools available – e.g., email, text messages, etc. – increase the likelihood of miscommunication. Every front-line supervisor can communicate effectively as long as they consider their words (and actions) deliberately and purposefully.
Effective communication can be achieved through ﬁve simple steps:
- Use plain language
- Get to the point
- Communicate in person
- Ensure understanding
- Give context (the WHY)
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