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The American Equity Underwriters, Inc. The American Equity Underwriters, Inc.
Infographic: 5 Simple Steps to Avoid Miscommunication
Apr 27, 2020 - Joe White, Director, AEU LEAD
We’ve all experienced the consequences of poor or ineffective communications. We’ve caused them, witnessed them, and been impacted by them. A source of frustration, anxiety, and ultimately failure, miscommunications are completely avoidable because they occur when people take shortcuts as they relay information.

More than ever, the communication tools available – e.g., email, text messages, etc. – increase the likelihood of miscommunication. Every front-line supervisor can communicate effectively as long as they consider their words (and actions) deliberately and purposefully.

Effective communication can be achieved through five simple steps:
  1. Use plain language
  2. Get to the point
  3. Communicate in person
  4. Ensure understanding
  5. Give context (the WHY)
The opinions and comments expressed in this article are those of the authors and do not reflect the opinion of ALMA, The American Equity Underwriters, Inc. or AmWINS. None of the aforementioned parties or the authors are responsible for any inaccuracy of content or for any loss or damages incurred by any party as a result of reliance on information contained in this article. Content may not be published or reproduced without the written consent of the authors. Prior articles may not be updated for accuracy as pertinent information changes over time. The AEU LEAD blog is intended to provide general information and should not be construed as legal advice.
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